1. Introduction
The Ranka Jain Foundation (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and safeguard the information you provide when you visit our website https://www.rankajainfoundation.org/ (the “Site”) and interact with our services, primarily through the organ and tissue donor pledge program.
By accessing our Site and providing your information, you signify that you have read, understood, and agree to the practices described in this policy. If you do not agree with this policy, please do not use our Site or provide us with your personal information.
2. Information We Collect
We collect information that you voluntarily provide to us and some that is collected automatically.
A. Information You Voluntarily Provide:
- Donor Pledge Information: When you fill out the form to pledge as an organ and tissue donor, we collect personal details necessary to register your intent. This includes, but is not limited to:
- Full Name
- Date of Birth
- Gender
- Complete Residential Address
- Email Address
- Mobile Number
- Government-Issued Identification Number (e.g., Aadhaar, Voter ID, or Driving License Number). Note: The collection of Aadhaar will be strictly in compliance with the rulings of the Honorable Supreme Court of India and the Aadhaar Act.
- General Inquiries: When you contact us via email or a contact form, we collect your name, email address, and the content of your message.
B. Information Collected Automatically:
- Technical Data: Like most websites, we automatically receive and log information from your browser. This includes your IP address, browser type and version, time zone setting, operating system and platform, and the pages you visit on our Site.
- Cookies: Our Site uses “cookies” to enhance user experience. You can choose to set your browser to refuse all or some browser cookies, but this may impair the functionality of the Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Your Donor Pledge: To officially record your intent to be an organ and tissue donor and create a record of your pledge.
- To Fulfill the Purpose of Donation: In the event of your potential donation, to share your donor information and intent with authorized medical professionals and transplant organizations for the sole purpose of facilitating organ and tissue transplantation.
- Communication: To contact you regarding your pledge, to send you informational updates about organ donation, and to respond to your inquiries.
- Site Improvement: To analyze how our Site is used, diagnose problems, and improve our content and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We treat your donor pledge with the utmost confidentiality. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
We may share your information in the following limited circumstances:
- With Transplant Authorities: We will share your donor pledge details with the National Organ & Tissue Transplant Organisation (NOTTO) and/or the relevant State Organ and Tissue Transplant Organisation (SOTTO) to ensure your decision is recorded in the national network and can be acted upon when needed.
- With Authorized Medical Personnel: Your information will be disclosed to authorized medical professionals and transplant coordinators at certified hospitals only at the time of a potential donation event to determine medical suitability and facilitate the donation process.
- With Service Providers: We may employ trusted third-party companies to perform functions on our behalf (e.g., website hosting, data analysis). These entities will have access to your personal information only as necessary to perform their functions and are contractually obligated to maintain its confidentiality and security.
- For Legal Reasons: We may disclose your information where required by law, subpoena, or other legal process, or if we believe it is necessary to protect the rights, property, or safety of the Foundation, our users, or the public.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. Your donor pledge data is stored on secure servers and is accessible only to a limited number of authorized personnel who are bound by confidentiality obligations.
6. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Withdraw/Erase: You have the right to withdraw your organ donor pledge at any time and request the deletion of your associated personal data.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. If you withdraw your pledge, we will take steps to delete your data from our active systems, though we may retain a minimal record of your withdrawal to prevent future contact.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: